Terms & Conditions
Last Updated: August 2025
These Terms & Conditions (“Terms”) govern your access to and use of the website www.puapi.com (the “Website”) and any services, content, or products offered through the Website (collectively, the “Services”). The Website is operated by Puapi Ltd (“we”, “our”, “us”, or the “Company”), a company registered in England and Wales.
By using our Website and Services, you agree to these Terms, our Privacy Policy, and our Cookie Policy. If you do not agree, please do not use our Website or Services.
In short: These are the rules for using our website and services.
· “Content”: Any text, images, videos, audio, or other material appearing on our Website or Services.
· “User”, “you”, or “your”: Any person who accesses or uses our Website or Services.
· “User Content”: Any content submitted, posted, or uploaded by users on our Website or Services.
· You must be at least 18 years old to use our Services.
· By using our Services on behalf of a business or institution, you confirm you are authorised to bind them to these Terms.
In short: You must be an adult and have authority to act if registering on behalf of an organisation.
4.1 Account Creation
You may need an account to access certain Services. You agree to provide accurate and up-to-date information when registering.
4.2 Account Security
You are responsible for keeping your password safe. Use a strong password and do not share it.
4.3 Account Termination
We may suspend or close your account if you breach these Terms or misuse our Services.
In short: Keep your account details safe, and use our Services responsibly.
5.1 Our Rights
All content and materials on the Website are owned by Puapi Ltd or our licensors. They are protected by UK and international copyright and intellectual property laws.
5.2 Limited Licence
We grant you a personal, non-commercial licence to access and use our Website. You may not copy, sell, or alter our materials without permission.
5.3 User Content
You retain ownership of content you post. However, by posting content, you grant us a licence to use, display, and share it in connection with our Services.
In short: Our content is protected; your content is yours, but you allow us to use it when you upload it.
You agree not to: - Break the law or infringe others’ rights - Post offensive, defamatory, or misleading material - Upload harmful code (e.g., viruses, malware) - Misuse our Services or interfere with other users’ experience
We may remove content, suspend accounts, or take legal action for violations.
In short: Use our Services legally, respectfully, and safely.
Puapi Ltd provides student advisory services, including support with applications, documentation, and guidance on study options. We do not guarantee acceptance into universities, approval of visas, or funding decisions.
In short: We guide and support, but outcomes (admissions, visas, funding) are outside our control.
8.1 Pricing
All prices, if applicable, are in British Pounds Sterling (GBP) and include VAT where required.
8.2 Payment
Payment methods will be clearly stated on our Website. You agree to provide accurate billing information.
8.3 Refunds
Refunds are only issued where required by law or as otherwise stated in writing. Any refund requests must be submitted in writing to info@puapi.com within 14 days of payment.
In short: Payments must be accurate, and refunds are limited to legal or stated situations.
Our Website may link to third-party websites. We are not responsible for their content, policies, or services.
In short: If you click away from our site, we are not responsible for what happens elsewhere.
Our Services are provided on an “as is” and “as available” basis. We make no guarantees that the Website or Services will always be available, secure, or error-free.
In short: We aim to provide reliable services, but we can’t promise perfection.
We are not liable for: - Visa refusals, university rejections, or funding denials - Indirect, incidental, or consequential damages (e.g., lost opportunities) - Issues caused by third-party providers
Our total liability will not exceed the amount paid to us (if any) in the 12 months before a claim.
In short: We limit our liability as far as the law allows.
You agree to indemnify Puapi Ltd against claims or losses resulting from your misuse of our Services or breach of these Terms.
In short: If your actions cause us problems, you may be responsible for covering costs.
We may update these Terms at any time. If significant changes are made, we will post updates on our Website and, where appropriate, notify you directly.
In short: Terms may change, and we will keep you informed.
These Terms are governed by the laws of England and Wales. Disputes will be resolved exclusively in the courts of England and Wales.
In short: English law applies to these Terms.
If any part of these Terms is found invalid, the rest remains enforceable.
These Terms, along with our Privacy Policy and Cookie Policy, form the entire agreement between you and Puapi Ltd.
If you have questions, please contact us:
Puapi Ltd
Email: info@puapi.com
Address: 18 Charlecote Gardens, Sydenham, Leamington Spa, England, CV31 1GE
United Kingdom
